Exact text match

If you search for phrases, each word within that phrase must be an exact match. Spelling variants are not allowed. For example, if you search for bananas, messages with banana are not a match.

Not case sensitivity

Search is not case sensitive; South, south, and SOUTH are all the same thing.

Special characters

These special characters cannot be used in your search text. ~ ' ! @ # $ % ^ & * () _- + ? / { }[ ] ; : "

Copyright and Trademark symbols (

Special characters, such as trademark symbols that are part of a word, are removed when the word is indexed for search. When these special characters are used in a search query as part of a whole word search, they are ignored. For example, a search for Zimbra™ finds all references to Zimbra, including those without the trademark symbol.

Wild cards

The asterisk * as a wildcard after a prefix is supported. For example, if you search for do*, it returns items with the word dog, door, etc.

Note: A double-byte asterisk sign in a search query is not considered a wild card character and is ignored when the search runs.

Attachments

System-readable file attachments are searched. A system-readable file is one that can be converted to HTML, such as Microsoft Office documents and text files.

Contacts in address books

You must search for a whole word or number string. For example, to search contacts by phone number, you must enter the full phone number as it appears in the contact entry. You cannot search just by the area code.